Packed, sent and released — without releasing anything
See how your order is getting on. Looking it up here does not release your devices — you do that on the release portal when they have arrived.
With your release code
It is in the confirmation email we sent when your order was packed.
or
With your order number and email
Use the email address your order confirmation was sent to. For an eBay order that may be the address eBay gave us rather than your own — if it does not match, use your release code instead.
